8 October 2008
Dear Bruce
It’s been 2 years since you last presented at our Powerful Customer Service Workshops and judging from the feedback, our people were glad you came back.
Over the course of a week, you presented to 275 Customer Service staff across 3 locations in Victoria and the reaction from participants has been overwhelmingly positive. Some of the comments are:
“Bruce is lively and very entertaining. Love his methods and strategies. Not just for work but for personal life also”
“Fanstastic trainer, very inspirational”
“The energy of the presenter. Bruce backs up principles with real life examples. He engages everyone”
Each participant completed an evaluation form. Over 95% strongly agreed the presentation by Bruce was relevant to their job, the workshop was lively, interesting and they learnt a great deal.
Bruce, thanks for working with us over the last few months, listening to our needs and delivering a fanstastic workshop.
Personally, thanks for your professional approach, support and for presenting your
“1 Life Do it Now” book to each participant.