12 December 2008
Dear Bruce,
On behalf of the National Association of Prospective Student Advisors (NAPSA), we would like to thank you for giving of your time and expertise to join us at our recent Conference at the Novotel Twin Waters, Sunshine Coast, Queensland.
Your keynote address was extremely well-received; in fact, it overwhelmingly received the award of ‘best presenter’ by all in attendance. From the moment you stepped foot into the room, you captured the attention of each and every delegate and gave exceptional insight into ways in which we can better develop and modify our approach to dealing with people who are not like ourselves. You were entertaining, enthusiastic and amusing, all while exhibiting an extraordinary level of energy. Most of all, the address was 100% relevant to the audience and to our day-to-day roles.
We must also acknowledge Claire for her exceptional organisational skills, efficiency and the professional and friendly manner in which she managed all pre and post-conference communications.
It has been an absolute delight and privilege to work with you both and I will be recommending you to colleagues.
Once again, our greatest thanks and sincerest appreciation.