2 September 2008
Dear Bruce,
My congratulations and sincere thanks for your presentation “Business Relationships & Customer Loyalty” at our 2008 UNIGAS Enterprise Forum at Hyatt Regency Coolum on 20 August 2008.
More than 120 delegates attended over the three days including many of our top 70 major customers (who represent more than 75% of our business) product and equipment suppliers, LPG conversion kits business, other vendors and stakeholders of the LPG industry.
Our post Forum evaluation process provided extremely positive feedback on your contribution – both in terms of content and delivery – commenting that it provided very relevant input on how they may better identify the unique characteristics of their employees – and what drives them.
Thank you again for taking the time out of your busy schedule to share your expertise and insights with our delegates at our 2008 UNIGAS Enterprise Forum. I would have no hesitation in recommending you to any organisation.